Enterprise Feedback Management

Easily establish a steady source of reliable feedback and improve your service quality day by day.

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Customers already using Feedbackstr

Simply manage & organize feedback from multiple locations and in large-scale companies.

Feedbackstr’s enterprise feedback management (EFM) system is highly adaptable and used in the most diverse types of businesses and industries. The structured, centralized platform is endorsed by many large companies & organizations as the best solution to easily & quickly organize, manage, and react to all kinds of feedback. Why?

Simple. The benefits are wide-reaching. By continuously gathering feedback from customers, employees and partners alike, Feedbackstr not only saves companies money they would otherwise invest in market research, it also delivers the information large companies need to improve overall service quality and the customer experience. As an added plus, integrated customer communication tools and social media features support sales & marketing departments. It’s a no-brainer.

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Rick, Car Mechanic

Rick works as a mechanic in the garage of a well-known car dealership. He does his best to consistently offer great service to his customers.

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Michael, Operations Manager

Michael is the Operations Manager at the car dealership and is responsible for the quality of service in the garage. His top priority is making sure that customers are satisfied and that service is continuously improving.

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Trackers for employees

Rick has some suggestions about how they could improve the speed and reliability of car service. He uses the tablet in the garage to send his feedback to Michael.

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Real time transfer

Michael receives Rick's suggestions immediately on his phone. Although he's currently on a business trip, he can already start thinking about Rick's ideas for improvement.

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Joint effort

Rick receives a reply from his boss before he's even back from his business trip and is happy to know that his suggestions are taken seriously.

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Manage with feedback

Michael is glad to know that his team in the garage trusts him, and that he can trust them. Even when he can't be there, he knows that things are going well.

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Real time transfer

Michael receives Rick's suggestions immediately on his phone. Although he's currently on a business trip, he can already start thinking about Rick's ideas for improvement.

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Manage with feedback

Michael is glad to know that his team in the garage trusts him, and that he can trust them. Even when he can't be there, he knows that things are going well.

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Enterprise Feedback Management Guide

Our Enterprise Feedback Management Guide introduces readers to the profitable world of Enterprise Feedback Management (EFM) and gives helpful tips on how to get the most out of your new EFM system.

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