Enterprise Feedback Management

Easily establish a steady source of reliable feedback and improve your service quality day by day.

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Customers already using Feedbackstr

Simply manage & organize feedback from multiple locations and in large-scale companies.

Feedbackstr’s enterprise feedback management (EFM) system is highly adaptable and used in the most diverse types of businesses and industries. The structured, centralized platform is endorsed by many large companies & organizations as the best solution to easily & quickly organize, manage, and react to all kinds of feedback. Why?

Simple. The benefits are wide-reaching. By continuously gathering feedback from customers, employees and partners alike, Feedbackstr not only saves companies money they would otherwise invest in market research, it also delivers the information large companies need to improve overall service quality and the customer experience. As an added plus, integrated customer communication tools and social media features support sales & marketing departments. It’s a no-brainer.

Ina loves Pizza and likes to have her food delivered straight to her door

Ina orders food from local delivery services often and always expects great service and high food quality.

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Chris works for a pizza delivery service

Chris has delivered pizza to Ina and her friends before. He likes his job and is proud of the great service he offers his customers.

Ina can't wait for her food to be delivered

Ina ordered her pizza 30 minutes ago. She hopes that it will be delivered on time while it's still hot and fresh.

Service quality feedback

After handing Ina her delivery, Chris kindly asks Ina to scan the QR code on the pizza box and fill out the short 3-question tracker.

Straight to the point

Ina can always find the time to fill out the short tracker, and since she's very satisfied with the quality of her food & Chris' service, she grabs her phone and answers the questions right away.

Improve customer satisfaction

Not only Chris, but also his boss can see Ina's positive feedback. He's glad to know that everything went well with the delivery and that his customers are satisfied.

Service quality feedback

After handing Ina her delivery, Chris kindly asks Ina to scan the QR code on the pizza box and fill out the short 3-question tracker.

Improve customer satisfaction

Not only Chris, but also his boss can see Ina's positive feedback. He's glad to know that everything went well with the delivery and that his customers are satisfied.



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Enterprise Feedback Management Guide

Our Enterprise Feedback Management Guide introduces readers to the profitable world of Enterprise Feedback Management (EFM) and gives helpful tips on how to get the most out of your new EFM system.

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