Consumers within the meaning of Section 13 of the German Civil Code (BGB) are entitled to the following Right of Cancellation:
You may cancel your contractual acceptance within 14 days in text form (e.g., letter, fax or email) without providing a reason. The cancellation period begins after receipt of this advice in text form, but not before the conclusion of the contract and not before we have met our information obligations pursuant to Article 246 Section 2 in conjunction with Section 1 paragraphs 1 and 2 o the Introductory Act to the German Civil Code (EGBGB). For meeting the cancellation deadline, the timely submission of the cancellation shall suffice. The cancellation notice must be sent to:
In the event of a valid cancellation, the mutually received services are to be returned and any emoluments taken or profit derived from employment (e.g., interest) must be disbursed. If you are unable or partially unable to return the service received or the emoluments (e.g., benefits derived from the use) or can provide restitution or return the goods in a deteriorated state only, you shall be obligated to provide compensation for us in this respect. This may mean that you must nevertheless meet your contractual payment obligations for the period up to the cancellation. Commitments for refunding payments must be fulfilled within 30 days. The term commences for you with sending your cancellation declaration, for us with the receipt thereof.
Your right to cancellation expires prematurely if, at your express request, the contract has been executed in full by both parties before you have exercised your right to cancel.
End of Cancellation Instruction