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The Feedback Blog

tips, info, and expert advice on managing feedback in real-time

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How to deal with a broken promise?

le quynh trang
By le quynh trang
Oct 23, 2015

4.67/5 (3) Today, I had one of the worst customer experiences I have ever had. I had ordered an item that takes longer to prepare and ship, and the...

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Are you neglecting your loyal customers’ opinions?

le quynh trang
By le quynh trang
Jan 13, 2015

5/5 (1) There are different kinds of timed contracts nowadays – you might agree to a one-time purchase, or a purchase that will last for a specific amount of...

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Best practice customer feedback: in-store questionnaire for Bosch Car Service HELP

Niels
By Niels
Oct 7, 2013

No ratings yet. Bosch Car Service HELP in Dresden-Klotzsche offers a professional and wide range of automobile services. Their range of services includes not only car repair and maintenance...

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Best practice customer feedback: Restaurant Max

Niels
By Niels
Aug 5, 2013

No ratings yet. Restaurant Max, located in the heart of Dresden’s Neustadt, and its affiliated bar near the Dresdner Zwinger have been Feedbackstr customers from the very start. By integrating...

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