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The Feedback Blog

tips, info, and expert advice on managing feedback in real-time

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How to deal with a broken promise?

le quynh trang
By le quynh trang
Oct 23, 2015

4.67/5 (3) Today, I had one of the worst customer experiences I have ever had. I had ordered an item that takes longer to prepare and ship, and the...

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Are you neglecting your loyal customers’ opinions?

le quynh trang
By le quynh trang
Jan 13, 2015

5/5 (1) There are different kinds of timed contracts nowadays – you might agree to a one-time purchase, or a purchase that will last for a specific amount of...

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Longer working hours to gain more customers?

le quynh trang
By le quynh trang
Nov 6, 2014

5/5 (1) What would you describe as one of the worst dining experiences ever? I’d like to tell you about my worst restaurant experience – it happened today. I...

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The Fine Art of Being “Rough” to the Customer

le quynh trang
By le quynh trang
Aug 28, 2014

5/5 (3) Customers always expect the best service quality possible for their money. Business owners are constantly trying to provide great and gentle customer care, as to the F&B...

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Feedbackstr Results Page – let others know what your customers think

Niels
By Niels
Nov 29, 2013

5/5 (1) Are you looking to publish feedback for your other customers to see? With the Feedbackstr results page, aka review page, you can make the results of your...

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Customer review: (in)adequate customer service from mobile phone providers

By feedbackstr.team
Jul 10, 2013

5/5 (2) Why is it impossible to reach my provider’s custoumer support team? Is my cell phone playing up or is it my network provider? Emergency call to the service...

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