How to deal with a broken promise?
Oct 23, 2015
4.67/5 (3) Today, I had one of the worst customer experiences I have ever had. I had ordered an item that takes longer to prepare and ship, and the...
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Where should you place your customer survey?
Jul 23, 2015
4/5 (1) What do your customers really take home with them? Maybe their opinions about your food, their impression on the place you created for them, the interaction with...
Read MoreAre you neglecting your loyal customers’ opinions?
Jan 13, 2015
5/5 (1) There are different kinds of timed contracts nowadays – you might agree to a one-time purchase, or a purchase that will last for a specific amount of...
Read MoreThis is what happens if you do or don’t respond to negative customer feedback
May 23, 2014
No ratings yet. It’s 7:03 a.m. and time to get out of bed and head to work… Or maybe time to spend a few more minutes under the covers...
Read MoreHow to integrate feedback surveys into your app in three simple steps
May 6, 2014
No ratings yet. Do you offer your customers apps for smart phones and/or tablets? If yes, would you also like to know what your customers think about your brand,...
Read MoreStarting the new year off right
Jan 15, 2014
No ratings yet. Feedbackstr is kicking off the new year with a new and improved logo in order to do our main focus – feedback – justice. In keeping...
Read MoreWhen the cherry on top just isn’t good enough anymore – are you ready for the customer 3.0?
Dec 19, 2013
No ratings yet. Do you know that feeling? Your customers want more and more from you and everyone seems to expect special treatment? Then you probably have a lot...
Read MoreFrom customer satisfaction to customer experience
Aug 30, 2013
No ratings yet. Every company needs satisfied customers in order to build customer loyalty and sell their products and services. Many companies promise excellent customer service, top quality customer...
Read MoreBest Practice Customer Feedback: ENT Clinic Doberenz
Aug 15, 2013
5/5 (2) ENT specialist Dr. med. habil. Ingeborg Doberenz provides medicals services for hearing examinations, balance tests, voice examinations, allergy tests, outpatient surgery and much more. She considers the...
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