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The Feedback Blog

tips, info, and expert advice on managing feedback in real-time

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Negative customer feedback – 5 guidelines for the enterprise

Niels
By Niels
Jun 12, 2013

5/5 (3) Negative customer feedback is something every company should be prepared for. What counts though is the correct response. Ignorance for one is an absolute no-go. Customer feedback...

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Up In The Air

Niels
By Niels
Jun 6, 2013

No ratings yet. Have you ever seen the movie “Up in the Air” with George Clooney? That’s how you can imagine my work schedule. I don’t have a Concierge...

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Designing your questionnaire – Part 1: expert advice for a successful start

Benjamin Sonnenschein
By Benjamin Sonnenschein
Jun 3, 2013

5/5 (1) “It’s sometimes easier to give an answer than to find the appropriate question.” This is our motto for the first of a series of blogs dedicated to...

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Happy Easter

Niels
By Niels
May 30, 2013

No ratings yet. There’s no better way to end lent, than with chocolate. After 40 days of complying with stringent (or less stringent) self-made rules for lent, the fluffy...

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April showers bring May flowers

Niels
By Niels
May 27, 2013

No ratings yet. It’s finally here! Our new Feedbackstr website is online. Our designers have been working on the new Feedbackstr page for the past two months. Not only...

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