No ratings yet. Increasing digitization has in turn increased the demand among businesses for mobile solutions. In the area of customer surveys, paper and pencil surveys have become history....
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No ratings yet. Anyone who runs a business has little time for complicated analyses and reading multi-page reports filled wtih numbers and statistics. Pressing questions flash through your mind – questions which...
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5/5 (1) We’re all familiar with the chaos that dominates the run-up to the ISO 9001:2008 audit. Process descriptions must be adapted to be in line with current developments,...
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5/5 (2) Why is it impossible to reach my provider’s custoumer support team? Is my cell phone playing up or is it my network provider? Emergency call to the service...
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No ratings yet. It’s finally here. Our new Feedbackstr video is finished and online. It’s our goal to help businesses understand their customers and communicate efficiently with them. With...
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No ratings yet. 85% of internet users rely on the statements they find on review sites . Online recommendations should help consumers decide what products to purchase but instead...
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No ratings yet. Online review sites can certainly be useful, for consumers and for businesses. Service providers, hotel and restaurant proprietors can gain an overview of customer opinions. Positive...
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5/5 (1) The catering facilities at the Studentenwerk Dresden (students’ association) are used on a daily basis. Top service and customer satisfaction for students and university staff are of...
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No ratings yet. When you think of Asia, the first thing that comes to mind is China. That’s how “Vietnam Day”, hosted by the German Chamber of Commerce (AHK...
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