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The Feedback Blog

tips, info, and expert advice on managing feedback in real-time

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Where should you place your customer survey?

le quynh trang
By le quynh trang
Jul 23, 2015

4/5 (1) What do your customers really take home with them? Maybe their opinions about your food, their impression on the place you created for them, the interaction with...

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How to integrate feedback surveys into your app in three simple steps

Felix
By Felix
May 6, 2014

No ratings yet. Do you offer your customers apps for smart phones and/or tablets? If yes, would you also like to know what your customers think about your brand,...

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Your survey’s recipe: turn a blank page into a savory survey

Benjamin Sonnenschein
By Benjamin Sonnenschein
Feb 11, 2014

5/5 (1) Survey Ingredients: A few blank pieces of paper A pencil A warm cup of coffee   You already have a piece of paper in front of you?...

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How to filter your feedback and survey results correctly

Niels
By Niels
Jan 28, 2014

No ratings yet. Our support team is often asked the question, “How do I filter my results according to certain criteria?” These questions often go into detail: “All I...

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Feedbackstr Results Page – let others know what your customers think

Niels
By Niels
Nov 29, 2013

5/5 (1) Are you looking to publish feedback for your other customers to see? With the Feedbackstr results page, aka review page, you can make the results of your...

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20 short tips on questionnaires and surveys

Benjamin Sonnenschein
By Benjamin Sonnenschein
Oct 16, 2013

No ratings yet. Over the course of the next few weeks, we will be tweeting 20 tips and hints about questionnaires and surveys. We’d like to show you in fewer...

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How likely are your customers to recommend your business to others? Find out now with a net promoter score!

Niels
By Niels
Oct 4, 2013

No ratings yet. The net promoter score is a management tool used to gauge a company’s customer loyalty. The metric was developed by Satmetrix Systems, Inc., Bain & Company...

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Patient satisfaction in your clinic

Niels
By Niels
Sep 27, 2013

5/5 (1) Is patient satisfaction important to you? Would you like to know how your patients would rate waiting times in your clinic, the practice facilities, and the treatments available?...

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Create a survey for your restaurant in less than 5 minutes

Niels
By Niels
Sep 23, 2013

5/5 (2) You’re a restaurant owner and you want to know how your guests rate your service and the quality of your food and drinks. We have the answer:...

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