Create a Customer Survey

Reach customers through Feedbackstr - it couldn't be easier!

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Customize your survey

Create your own Feedbackstr survey to measure customer satisfaction. Use our seasoned templates to have your online survey ready for feedback in a matter of minutes.

  • Select a Template Custom made for restaurants, events, stores, etc.
  • Customize Survey Add your logo, images, and corporate color scheme
  • Multiple Languages Offer your survey in over 30 languages
  • Create Questions Rating scales, yes/no, single/multiple choice, email & comment boxes
  • Special Questions Net Promoter Score, contacts, participant demographics
  • One Template Fits All Responsive template design ensures optimal mobile use
  • Omnichannel Sharing Share your survey via various channels, incl. on print materials
  • Social Survey Enable customers to share the survey.

 

Create your individual questionnaire now!

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Distribute your customer survey in minutes

Promote your survey with our printable QR codes, social networking assistance, flyer templates, and URL sharing to reach the right target groups!

  • Send per Email Share your survey directly per email
  • Share per Link Distribute your short URL wherever you like
  • Social Media Share via Facebook, Twitter, or Google+
  • QR-Code & Print Materials Use the flyer designer to generate and print flyers incl. QR codes
  • Website Widget Place a customized feedback widget on your website
  • App Integration Integrate the link into your mobile app
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Customers can respond to your survey both online and from any other device

Customers can respond to your hand-picked questions via smart phone, tablet, or desktop computer without the hassle of unnecessary downloads. Creating surveys is quick and easy; your customers can even share them on their social networks.

  • Fast & Easy Don’t bother your customer with endless surveys anymore
  • Fun to Respond Clean-cut templates make it fun to respond
  • Compatability We support all of your customers’ devices for max. feedback collection
  • Precise Responses The template design ensures high quality responses
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Achieve Great Results with our Plug 'n' Play Systems

Increase your response rates through the use of modern tablets. You’ll receive a pre-configured, ready-to-run system and professional on-site installation.

  • Kiosk Counter Includes an Android tablet and a theft-proof table solution
  • Standing Kiosk Includes a robust, eye-catching system and an Android tablet
  • Smart Bill Folder Includes a Kindle Fire HD 7 and a premium leather case
  • Power Management Power cords and cleaning kits are naturally included in the package
  • 24/7 Support Our support team is happy to help at any time
  • Safety’s first All of our solutions are lockable and therefore theft-proof
  • On Site Installation We would be happy to install and assemble your device on site

 

Order now your Plug ‘n’ Play System

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Evaluate your results to improve your service in real time

The Feedbackstr dashboard provides a clear overview of your surveys. Invite your team to collaborate – evaluate the details, reply to customers, measure trends, and consequently reach higher customer satisfaction.

  • Everything in One Place All of your data, comments, and graphs are easy to access
  • Real Time Analytics Access your feedback as soon as it’s sent to you
  • Benchmark Results The cockpit allows you to easily compare results
  • In-depth Insight Your dashboard displays charts on your trends and data
  • Tracking Sources See exactly when and with which device a response was submitted
  • Export Results Export as an Excel, CSV or PDF document, straight from your dashboard
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Reward customers for submitting feedback - Increase your loyal, returning customer base

Feedbackstr gives you the opportunity to thank your customers by offering them coupons for the completion of selected surveys. Track how many coupons have been issued and redeemed. The coupons are compliant with all main coupon systems, like Apple Passbook.

  • Create a Voucher Easy to use voucher generator enables you to customize your coupon
  • Determine the Value You determine the value of the voucher
  • Cross-selling Set an expiration date to keep your customer coming back
  • Verification App Use the Feedbackstr Rewards App to verify vouchers
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Display your survey's results to the public

You can optionally choose to publish your results via our customizable results page. Feedbackstr users can upload their corporate logo, integrate their corporate design into their survey’s design, create a company profile, and add contact information.

  • Create Review Page Create your own review page to increase visibility
  • Publish Results Determine which questions you would like your customers to see
Take advantage of Feedbackstr now, free of charge

Get your first Feedback even today. No contract or credit card detail required.