Amy just opened a small coffee shop in town and is now faced with the challenge of finding out which audiences to target. That's where Feedbackstr comes into play. She uses her online customer survey to learn more about her guests' needs so she can improve her service. She also publishes the results on her website to attract more local customers looking to try the best coffee in town.
Michael read reviews on Amy's coffee shop online and decided to give her coffee a try. His favorite blend of coffee wasn't available, so he put in a request asking Amy to add his favorite type to her assortment.